Ultrashot 3 & 4 Warranty
We know the outsole durability of any tennis shoe varies on the frequency of play, court surface, and style of play.
To Qualify for the Warranty:
1. You must submit a claim to K-Swiss within 180 calendar days of date of purchase as evidenced by retail sale slip.
2. The outsole of your Ultrashot 3 or Ultrashot 4 shoe must have a hole in it through which the upper material of the shoe is visible.
3. This wear must have resulted exclusively from playing tennis, paddle tennis, or pickleball. Only one claim per purchase.
FAQs
Terms & Conditions
K-Swiss’ available inventory may vary at the time of approval and no alternative styles are allowed. Limit one claim per purchaser per pair of Ultrashot 3 or Ultrashot 4 shoes. The warranty claim replacements are final sale. K-Swiss reserves the right to have the shoes shipped back to us for further inspection at the discretion of the Customer Relations Department, if need be. This is the entire warranty program and process for the Ultrashot 3 and Ultrashot 4 shoes. No other warranty, express or implied, shall apply except as expressly stated above or as required by applicable law. Other exclusions may apply. Void where prohibited. All copyrights, trademarks, and other intellectual property rights in all material or content supplied as part of the site or in connection with any sale of goods will remain at all times vested in K-Swiss.
Contact Us
If you have questions or need assistance, please fill out the contact form.
Call us
1-844-284-1292
US customer support team is available
Monday-Friday
8 AM to 4 PM Pacific Time (PT)
Email us
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